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Frequently Asked Questions

Do I need to provide any materials for my service, other than the TV?

The only materials you need to provide for your TV mounting service are the necessary cables to connect your TV to any of your AV components. Depending on the types of receivers, speakers, and other equipment you have, you might need HDMI and/or optical cables as well as audio and power cords.

Can my TV be mounted above a fireplace?

Yes, you can have your TV mounted above a fireplace as long as the wall material is made of drywall or sheetrock.

How can I hide wires after my TV wall mount installation?

Carleton Services provides many options for hiding wires after your TV wall mount installation to achieve a neat, clean appearance. Included in your service are neatly dressed wires, but cord masking and in-wall cord concealment services are offered for an additional cost.

Can you mount a TV on any surface?

TVs can be mounted on most surfaces, including drywall that's screwed to metal or wood studs and brick. TVs cannot be mounted to plaster, tile, or stone walls.

What type of TV mount do I need?

The type of TV mount you need depends on the screen size and weight of your TV. Different mounts offer a wide variety of viewing options as well. Answer these seven questions to determine which TV mount is right for you:

What's included in Carlton Services TV mounting service?

HelloTech offers a same-day TV mounting service and has service techs available 7 days a week. HelloTech's TV mounting service includes: • Installation of a mounting bracket • Mounting of one TV • Connecting all necessary video and audio cables and components • Neat dressing of wires • Configuring peripheral devices • In-wall or external cord concealment services (at an additional cost)

Where can I put my cable box after a TV wall installation?

You can put your cable box wherever you'd like after a TV wall installation. Many people choose to keep their cable box in an entertainment center that's placed near or underneath the mounted TV.

How much does it cost to get a TV mounted with Carleton Services?

Carleton Services TV mounting services start at $69 and up depending on the size. Additional charges may apply if you have a particularly large TV, add on a TV mount, or choose to get in-wall cord concealment or external cord masking services.

How do I find a TV mounting service near me?

TV mounting services from Carleton Services are available throughout the United States.

How high should I mount my TV?

The ideal height for TV mounting depends mainly on four factors: the size of the TV, how far away you'll be, your eye level height, and the viewing angle. As a rule, the center of a 42” TV should be mounted about 56 inches from the floor, a 55” TV around 61 inches, a 65” TV around 65 inches, and a 70” TV around 67 inches. But the exact mounting height will vary depending on your eye level, which will vary depending on the height of your seats, couch, or bed. Per the Society of Motion Picture and Television Engineers, you’ll want the TV to be mounted for a viewing angle of not more than 30 degrees. Most people casually sit between 10 to 15 degrees reclined.

What kind of TV mount should I use?

Full-motion (aka articulating) mounts offer the most versatility. They can extend from the wall, swivel side to side, tilt up and down, and even rotate. However, if you want your TV to be flush with the wall, then you should choose a low-profile (aka flat or fixed) or tilting mount.

Peace of Mind Guarantee

We’re committed to your complete satisfaction with our service. If you’re not 100% happy, we’ll do whatever it takes to make it right.

 

What our customers say

Grt customer service.. very knowledgeable and pleasant.

Gloria G.
Verified

Josue did a amazing job! He mounted my TV, assembled my furniture, and hung up several pictures  of me and everything turned out perfect.

Jason T.
Verified

Great service tech quickly set up my TV. Worked with this tech in the past. Great customer service.

Charles B.
Verified

1144 Executive Circle, Suite 237, Cary NC 27511

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